Introduction
RLM Surety Bonds (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal information when you visit our website, submit forms, upload documents, or make payments.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide as well as certain information collected automatically when you use our website.
Information You Provide
You may provide personal information when you:
- Contact us through our website.
- Request information or services.
- Download and submit bond applications.
- Upload completed applications or supporting documentation.
- Make a payment through our online payment form.
Depending on the services you request, we may collect information such as:
- Name
- Company or business name
- Mailing address
- Email address
- Telephone number
- Bond type requested
- Project information
- Financial or business information included on submitted applications
- Court or legal information contained in bond documents
- Uploaded documents and supporting files
- Payment information necessary to process online payments
- Any additional information you choose to provide
Please provide only the information necessary for us to process your request.
Bond Applications and Document Uploads
Our website provides downloadable bond application forms that may be completed and uploaded electronically through secure online forms.
These forms include, but are not limited to:
- All Purpose Surety Bond Applications
- Probate Bond Applications
- Guardian Bond Applications
- Court Bond Applications
- Sheriff’s Bond Applications
- Notary Public Applications and Bonds
- Demolition Bonds
- Appeal Bonds
- Injunction Bonds
- Receiver Bonds
- Lost Securities Bonds
- Refunding Bonds
- Attachment Bonds
- Security for Costs
- Other surety bond applications and related documents
The information contained within these applications may include personal, financial, business, or legal information required to evaluate and process your bond request.
Uploaded documents are used solely for underwriting, processing, servicing, and maintaining records related to your request.
Online Payments
We offer the ability to pay invoices securely through our website using an online payment form.
Payments are processed through Stripe, a third-party payment processor.
When making a payment, you may be asked to provide information such as:
- Name
- Billing information
- Invoice or account reference
- Payment amount
- Credit or debit card information
Payment card information is transmitted directly to Stripe using secure encryption. We do not store your complete credit or debit card number on our website or servers.
Your use of Stripe is subject to Stripe’s Privacy Policy and Terms of Service.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General geographic location
- Website usage statistics
This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Process bond applications
- Review uploaded documents
- Evaluate underwriting information
- Communicate regarding bond requests
- Process invoice payments
- Provide requested services
- Improve our website and customer experience
- Analyze website performance
- Maintain website security
- Detect fraud or unauthorized activity
- Comply with legal and regulatory obligations
We do not sell your personal information.
Google Analytics
Our website uses Google Analytics to help us understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages viewed
- Time spent on the website
- Browser and device type
- General geographic location
- Referral sources
- Website interactions
This information is aggregated and does not directly identify individual visitors.
Google Analytics uses cookies to collect this information. If you decline analytics cookies through our cookie consent banner, Google Analytics tracking will not be enabled.
You can learn more about how Google collects and processes information by reviewing Google’s Privacy Policy. You may also install the Google Analytics Opt-out Browser Add-on if you wish.
Cookies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
The cookies used on this website generally fall into the following categories:
Necessary Cookies
These cookies are required for the operation of the website, including security, online forms, document uploads, and payment functionality.
Functional Cookies
These cookies remember user preferences and improve website usability.
Analytics Cookies
Analytics cookies help us understand how visitors use our website through Google Analytics so we can improve website performance and user experience.
You may manage your cookie preferences through our cookie consent banner or your browser settings.
Gravity Forms
Our website uses Gravity Forms to securely collect information submitted through contact forms, bond application upload forms, and our online payment form.
Information submitted through these forms is used only for responding to inquiries, processing bond applications, accepting payments, reviewing uploaded documentation, and providing requested services.
Uploaded documents and submitted information are retained only as long as necessary for business, underwriting, accounting, legal, and recordkeeping purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only as necessary to operate our business and provide our services, including:
- Surety companies and underwriting partners
- Insurance carriers
- Stripe for secure payment processing
- Google Analytics
- Website hosting providers
- Website maintenance and technical support providers
- Legal or governmental authorities when required by law
These service providers receive only the information necessary to perform their services and are expected to safeguard your information appropriately.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect the personal information and documents submitted through our website.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal information, uploaded documents, and payment records only for as long as necessary to:
- Process bond applications
- Complete requested services
- Maintain underwriting and accounting records
- Comply with legal, tax, regulatory, and recordkeeping obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or destroyed where appropriate.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where permitted by law.
- Object to certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise these rights or ask questions about this Privacy Policy, please contact us using the information below.
Children’s Privacy
This website is intended for individuals and businesses seeking surety bond services and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised “Last Updated” date.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
RLM Surety Bonds
Phone: 847-833-1223
Email: info@rlmsuretybonds.com
Last updated: July 13, 2026
